Refund policy

Return & Refund Policy

Last updated: October 21, 2026

Every item at Lake Print Co is printed especially for you after you order it. Because each order is made to order, we can't accept returns or exchanges for change of mind, wrong size, or wrong color. Please check your size, color, quantity, and shipping address carefully before you check out. Sizes and dimensions are listed on each product page.

Damaged, defective, or misprinted items

If your order arrives damaged, defective, or misprinted (for example, wrong design, wrong item, a printing or manufacturing flaw), or if your package is lost in transit, we'll make it right.

To request a replacement or refund:

Email us at lakeprintcollc@gmail.com within 14 days of delivery. If your package hasn't arrived 7–10 business days after its estimated delivery date, email us then.
Include your order number and your name.
Attach clear photos of the item and its packaging showing the problem. If several items are affected, include one photo showing them all together.

You don't need to send the item back. Once we confirm the issue, we'll send a free replacement or issue a refund. We choose which remedy applies, depending on the situation and product availability.

What isn't covered

Wrong size or color ordered, or change of mind
Normal variation in printed color between your screen and the finished product, or small differences in print placement
Wear, washing or care mistakes, or damage after delivery
Orders returned because the address entered at checkout was incorrect or incomplete (see "Incorrect addresses" below)

Incorrect addresses

If your order is returned because the address you entered was incorrect or incomplete, we can reship it once you confirm the correct address. You'll be responsible for the cost of the new shipment.

Order changes and cancellations

Because production begins quickly, you can request a cancellation or change within 2 hours of placing your order by emailing lakeprintcollc@gmail.com. We'll do our best to cancel or change it, but we can't guarantee it, and once production begins we can't make changes.

How refunds are issued

Approved refunds are returned to your original payment method within 5 to 10 business days of approval, depending on your bank or card issuer. Original shipping charges are included in refunds on approved claims.